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Frequently Asked Questions

 What are your opening hours?

 

We are open from 5pm on a Friday, Saturday and Sunday from 1pm.  We do have plans to open on Mondays in season.

Please note that we are away on holiday from the 5th May and reopening on the 16th May.

 

Do we need a booking?

 

Bookings are advised, especially on a Saturday.

 

How do we book?

 

For bookings for 4 guests and under please use our reservation system.  For over 4 guests please send us a Whatsapp on 07830588183.  Please note your booking has not been secured if you have not received e-mail/text confirmation from our reservation system or confirmation from myself if booking directly.

 

Deposits.

 

We do require a non-refundable deposit of £10 per person in order to secure your booking.  Deposits protect our small, family-run business by ensuring that we are able to pay the staff in the event of a no show or being unable to fill a previously booked table.  Please understand that by proceeding with your booking you are agreeing to these terms.

 

My desired date and time aren’t showing as available on the reservation system.

 

Usually this means that we are fully booked, have a ticketed event on or a Private Hire.  Though, please feel free to Whatsapp us on 07830588183, we’ll do our very best to get you a table.

 

Do you offer Private Hire?

 

Yes we do.  Please check out our Private Hire FAQs for more information.

 

Are you child-friendly?

 

Yes we are, with the exception of a Saturday.

 

Are you dog friendly?

 

As above.

 

Do you cater to guests with dietary Allergies/Intolerances?

 

Yes we do, via prior agreement and pre-order only. 

 

Are you wheelchair accessible?

 

We are. Whilst we do have two steps throughout the venue, we have invested in a portable ramp to allow us to be as inclusive and accessible as possible. We also have an accessible WC.

 

 

Bottomless Brunch FAQ’s

 

How much is it?

 

£37.50 per person. There is a drink upgrade available which includes Pornstar Martinis, Long Island Iced Tea and Pink Gin Fizz. This upgrade is £5 per person.

 

How long is it?

 

Our bottomless brunches are in 2 hour slots.  We allocate 2 hours and 15 minutes to each table to allow for final drinks to be finished and the bill settled. 

 

What’s included?

 

Our bottomless brunches are in 2 hour slots.  Included are bottomless drinks, from the selected menu, 2 small plates or a sharing board between 2 or more guests.

 

What Cocktails/Drinks/Food are included?

 

Please visit our menu section.

 

Do you do a Alcohol Free alternative?

 

Yes we do.  Our AF bottomless offering is priced at £27.50 per person and includes AF alternatives such as Nosecco, 0% Gin etc.

 

Can you accommodate large group bookings?

 

Yes we can.  We can accommodate up to 40 guests. Please contact us via Whatsapp on 07830588183 to discuss.

 

Do you host themed-brunches?

 

Yes, keep an eye on our socials or the ‘What’s On’ page for more information.

 

 

Private Hire FAQ’s

 

When is 31 Queen Street available for private hire?

 

We are available for private hire 7 days a week with the exception of a Saturday afternoon.

 

What kind of events can you host?

 

We have now successfully hosted baby showers, birthday celebrations, work parties and even a full wedding reception including breakfast and evening entertainment.

 

How much does it cost?

 

We operate on a minimum bar-spend basis - why pay for venue hire when your guests can do it for you?  We request a deposit of £295 to secure the date, providing the minimum bar spend is met, we will refund the deposit the day after your party.  By license we are required to have Door Supervisors past 22:00, this is at a charge of £16.50 per hour, we will pay for them prior to that point.

 

How much is the minimum spend?

 

5 hour slots

 

Sunday- Thursday - £500

Friday - £750

Saturday - £1000

 

Is this achievable and how do we know what has been spent?

 

Yes, it’s more than achievable.  If 40 guests were to attend at our highest rate a spend of only £25 per person is required.  Our team will reset the till system before your event begins and continue to share the progress should you request it.

 

What is your capacity?

 

We have capacity for up to 75 guests. We would recommend a minimum of 30 guests in order for the venue to feel comfortable.

 

Are children allowed?

 

Yes, we have no licensing restrictions for children for private parties.

 

Do you offer catering?

 

Yes we do.  Our options are available to view on our ‘menu’ page.  Should you have any special requests, please contact us, we’d be more than happy to accommodate.

 

Do you allow external caterers?

 

No. With the exception of cake/sweet vendors.

 

Can we play  music?

 

We’re more than happy for guests to use our PA system to play their own playlist.  We can also provide one for your usage.

 

Can we bring Musicians/Entertainment.  Or can you recommend any?

 

Yes, providing they are able to produce their Public Liability insurance.  We have a network of DJ’s, Musicians and entertainers that we could help arrange to perform at your event.

 

Do you allow venue dressing?

 

Yes, we allow the venue to be dressed, we even have hooks provided in the most prominent areas.  However, we do not allow anything to be tacked to our paintwork or wallpaper. 

We work in collaboration with our close-friends JC Events & Designs who offer 20% off their services when working in our venue. 

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